Laboratory Informatics Management System

Entiovi offers Laboratory Informatics Management System Platform

CONSULTING

We have a dedicated team who will engage with customer from the beginning to provide strategic planning services, review and simplify processes, design and architect ways to increase efficiency, find way to enhance productivity of the laboratory, reducing costs and improve business alignment.

INSTRUMENT INTEGRATION

Our Instrument Integration team helps customer to build, reusable Instrument Interface (RS 232 port, file based, Empower) with different LIMS application like LabVantage, LabWare.

MANAGED SERVICE

Our dedicated AMS (Application Maintenance Services) team provides support for different LIMS (Laboratory Information Management System) viz. LIMS Support (LabVantage LIMS, LabWare LIMS).

L2 SUPPORT

  Processes incoming service requests, Provide support for IT related issues/questions.

  New User Setup

  Implements changes in the system which require configuration and perform testing activities on the configuration changes

  Updates necessary technical and service documentation

L3 support

  Resolve complex incidents and problems

  Implements enhancements and solves issues that require update or change in the code – customization and configuration of the system.

  Perform environment management (all environments – Development, Testing, and Production)

  Escalates the problems to the system vendor support if the root cause analysis reveals that issues lies in the core modules of the system

TRAINING

Our Strong background in Lab Informatics and technology gives us a valuable perspective on what it takes to guide end user towards leveraging new tools.


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TESTING & VALIDATION

Our team understand the regulations and risk analysis process and is focused on customer specific laboratory informatics applications.

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MASTER DATA MANAGEMENT

Our team is also involved in complete master data management for R&D, Manufacturing, and Biobanking Lab.

BUSINESS INTELLIGENCE & REPORTING

Proven capabilites in building solutions involving gathering, analysing & presenting data from various lab informatics application for tracking as well as aiding in decision making.

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MIGRATION AND INTEGRATION SERVICE

Experience in integrating data from ELN & other devices into LIMS COTS products using schedulers. Migration of data from legacy systems into LIMS products.